Return & Refund Policy

 

How to receive a refund or replace an unopened and unused product that you have purchased in the last 30 days.

  1. Email us at info@ivorganics.com with the following information.
    1.  Your order number.
    2.  The reason for your return or replacement request.
  2. Somebody from IV Organic will reach out to you to coordinate shipping and return.
  3. Once we receive the product, we will check to make sure it is unopened and unused.
  4. If the product is unopened and unused, we will issue you a refund or replacement.
*Note: Contact info@ivorganics.com for all returns and replacements. All items can be returned within 30 days of purchase, as long as the product is not opened or used. If the produce has been opened and used, no refund will be issued. If the product arrived damaged, please contact us at the same email address, info@ivorganics.com, for a replacement.*